srs.illinois.govSRS of Illinois

Agencies Services SERS members have recently been targeted by a variety of phishing scams, including emails, phone calls, and text messages that attempt to impersonate or imply affiliation with SERS. Emails The fraudulent emails may provide links, including DocuSign, and allege to provide the member with the option to sign up and receive their monthly SERS benefit payments four days early by providing personal financial information, including bank account information. SERS does not offer an early benefit payment option or request personal or banking information by email or use of DocuSign. Please note that our emails are always sent from an srs.illinois.gov email address. Phone calls and Text messages Several members have recently reported receiving unsolicited phone calls and text messages from individuals claiming to be associated with SERS. These individuals initially contact the member by phone call or text message and attempt to set up counseling appointments with the member, generally through a follow-up email and/or text message. These phone calls have been received on State landlines and State issued cell phones. SERS does not contract with anyone outside of the agency to contact members about retirement counseling appointments or other financial services. SERS does not cold call members for retirement consultations, and only schedules retirement counseling appointments at the request of the member. If you receive a suspicious email, call, or text message that purports to be SERS that you suspect is a scam, please report this activity to the SERS call center at 217-785-7444. Information that you provide can help SERS prevent and detect schemes that impact our members. Close button State Employees’ Retirement System Judges’ Retirement System General Assembly Retirement System More State Retirement Systems of Illinois Illinois State Retirement Systems Member Services Login Instructions Contacts Support Reciprocal Login Helpful Links Retirement Coordinators Open IFBs/RFPs Closed and Awarded IFBs/RFPs Sign in using ILogin Employer Services Login Member Services Registration Instructional Video Recent News ILogin Fact Sheet New Fact Sheets Available! Resource Directory Fact Sheet Common Scams Fact Sheet FooterSERS Contact Information 2101 S. Veterans Parkway Springfield, IL 62704 Phone: 217-785-7444 Fax: 217-785-7019 Email SERS Helpful Links Illinois State Board of Investments Report SERS Fraud Report JRS Fraud Report GARS Fraud JRS/GARS Contact Information 2101 S. Veterans Parkway Springfield, IL 62704 Phone: 217-782-8500 Fax: 217-524-9039 Email JRS Email GARS FOR JRS/GARS MEMBERS ONLY JRS/GARS representatives do not have the ability or authorization to access SERS member data, or to assist SERS members. Web Accessibility Missing & Exploited Children Amber Alerts Illinois Privacy Info Governor JB Pritzker © 2024 State of...